Bioepisode-TERMS OF USE

BIOEPISODE TERMS OF USE

Effective Date: 29 July 2024

Welcome to BioEpisode, operated by TICKBOOM PTE. LTD. (“Company”, “we”, “us” or “our”), a mobile application company developing generative artificial intelligence (“AI”)-related text, photo, and video products and applications.

These Terms of Use (these “Terms”) apply to all users and others (“Users”, or “you”, as applicable) who download, install, register with, access or use (“Use” or “Using”) our mobile application BioEpisode (the “App”), the website located at https://bioepisode.ai or any other services provided by the Company as part of the App or the Site. Under this contract, “BioEpisode” refers to the App, the Site, any such related services provided by the Company, and the information and content available on the Site or in the App or such services.

By Using BioEpisode, you agree to these Terms. If you do not agree to these Terms, including the mandatory arbitration provision and class action waiver in Section 15 (Dispute Resolution; Binding Arbitration), do not Use BioEpisode. Your continued Use of BioEpisode will confirm your acceptance of these Terms.

These Terms are a binding contract between you and us. You are accepting and agreeing to these Terms on behalf of yourself or the entity that you represent in connection with the Use of BioEpisode. If you are Using BioEpisode on behalf of another person or entity, you represent that you are authorized to accept these Terms on that person, or entity’s behalf and that such person or entity agrees to be responsible to us if you or the other person or entity violates these Terms.

BY USING THE APPLICATION, YOU AFFIRM THAT YOU ARE OF LEGAL AGE TO ENTER INTO THE TERMS. IN RESPECT OF THE AI VIDEO AVATARS FEATURE, YOU EXPLICITLY CONFIRM THAT YOU ARE AT LEAST 18/21 YEARS OLD (AS APPLICABLE IN YOUR JURISDICTION). If you have any questions about these Terms or BioEpisode, please contact us via email at team@tickboom.ai (please quote “BioEpisode” in your email title). For additional contact information, please, see Section 22 of these Terms “How to Contact Us”.

DESCRIPTION OF SERVICES

BioEpisode is a software product developed, operated and managed by the Company. BioEpisode consists of an AI-enabled platform through which Users can (i) create diary entries using AI-generated text, photos, and videos, (ii) receive periodic throwbacks of these entries, (iii) compile these entries into an autobiography, and (iv) receive a personally printed yearbook as a keepsake. Any personal data you submit through BioEpisode is governed by our Privacy Policy, located at https://bioepisode.ai/privacy-policy.

From time to time and without prior notice to you, we may change, expand, and improve the application. We may also, at any time, cease to continue operating part or all of the App or selectively disable certain features of the App. Your use of the App does not entitle you to the continued provision or availability of the App. Any modification or elimination of BioEpisode or any particular features will be done at our sole discretion.

ELIGIBILITY

General age limitation. You must be at least 13 years of age to Use BioEpisode. If you are under 18 years of age (or the age of legal majority where you live), you may only Use BioEpisode under the supervision of a parent or legal guardian who agrees to be bound by these Terms. If you are a parent or legal guardian of a User under the age of 18 (or the age of legal majority), you agree to be fully responsible for the acts or omissions of such User in connection with BioEpisode.

Age limitation for the European Economic Area (“EEA”) and United Kingdom (“UK”) residents. Due to requirements of the General Data Protection Regulation (“GDPR”) and UK GDPR, you must be at least 16 years old in order to Use BioEpisode. To the extent prohibited by applicable law, we do not allow Use of BioEpisode by any EEA or UK residents younger than 16 years old. If you are aware of anyone younger than 16 using BioEpisode, please contact us at team@tickboom.ai (please quote “BioEpisode” in your email title). For additional contact information, please, see Section 22 of these Terms “How to Contact Us”) and we will take reasonable steps to preclude such person from BioEpisode Use.

You represent and warrant that you have the full power and authority to enter into this agreement and that in doing so you will not violate any other agreement to which you are a party and that you have not been previously suspended or removed from Using BioEpisode. You further agree to Use BioEpisode in compliance with all applicable laws and to provide only true and accurate information to us. BioEpisode is not available to any Users previously prohibited from Using it.

USER ACCOUNTS, DEVICES AND ACCOUNT SECURITY

Certain BioEpisode features or functionalities, which we may establish and maintain from time to time and in our sole discretion, may require you to register an account with us (each such account, an “Account”). By creating an Account, you agree to: (i) provide accurate, current, and complete information for your Account, (ii) maintain and promptly update, as necessary, your Account information, (iii) maintain the security of your Account login information, (iv) be responsible for all activity that occurs via your account even if that activity is not by you or is without your knowledge or consent, and (v) immediately notify us if you discover or otherwise suspect any security breaches related to your Account. You are entirely responsible for maintaining the confidentiality, security and control of your Account login information and for all activities that occur in your Account. You are responsible for updating and maintaining the accuracy of the information you provide to us relating to your Account. We can terminate your account or place your account on hold in order to protect you, us and our partners from identity theft or other fraudulent activity. We are not liable for any loss or damage arising from your failure to comply with the above requirements.

You may register your Account using a valid account on the app store or marketplace from which you downloaded BioEpisode (Apple App Store, Google Play) (each such account, a “Third-Party Account”). By using a Third-Party Account to register your Account, you are allowing BioEpisode to access your Third-Party Account as permitted under the applicable terms and conditions that govern your and our use of such Third-Party Account.

We reserve the right to limit the number of Accounts that may be created from a device and the number of devices associated with an Account.

PLEASE NOTE THAT YOUR RELATIONSHIP WITH THE THIRD-PARTY SERVICE PROVIDERS ASSOCIATED WITH YOUR THIRD-PARTY ACCOUNT IS GOVERNED SOLELY BY YOUR AGREEMENT(S) WITH SUCH THIRD-PARTY SERVICE PROVIDERS.

PRIVACY

Please refer to our Privacy Policy for information about how we collect, process and transfer information about you when you Use BioEpisode. Transfer and storage of information about you, whilst you Use BioEpisode, is governed by our Privacy Policy. You acknowledge and agree that your Use of BioEpisode is subject to our Privacy Policy.

USER CONTENT

Definitions. For purposes of these Terms: (i) “Content” means text, audio, photos, images, videos, graphs, and other information, materials or content, works of authorship of any kind, and information or other materials that are posted, generated, provided or otherwise made available through BioEpisode; (ii) “BioEpisode Content” means any Content that is, either directly or indirectly, posted, generated or otherwise made available to users of BioEpisode (including you) through BioEpisode by us, including, without limitation, product features built into BioEpisode such as filters, fonts, text, special effects, stickers, borders, backgrounds; and (iii) “User Content” means any Content uploaded or provided by users of BioEpisode and to be made available through BioEpisode, but excluding any BioEpisode Content (or derivatives thereof).

We want you to enjoy the functionality of BioEpisode seamlessly. To that end, we require a permit (called a license and referred to as a “Company License”, as explained further below) to use your User Content uploaded to, downloaded from, and stored within the App. We would like to highlight that the Company license is limited to the purpose of our usage of your User Content and the parties we might share this User Content with. We do not sell any of your User Content to any third parties.

Therefore, by providing User Content to BioEpisode, you grant us a worldwide, irrevocable, non-exclusive, royalty-free, fully paid, transferable and sub-licensable license to use, reproduce, modify, distribute, display and create derivative works of your User Content, including for the purpose of promoting or redistributing BioEpisode or any part or all of its services, without any additional compensation to you. The Company License is for the limited purposes of operating and promoting BioEpisode and improving our existing and new products, including but not limited to training BioEpisode’s AI within and solely for your Use of User Content on the App or if otherwise implied by the Use of BioEpisode and its services, unless you have provided us your additional explicit consent for a different purpose where required by applicable law. The Company License continues for a reasonable period of time after you have removed or deleted the User Content from BioEpisode’s library or terminated your account with deletion of data associated with it.

You acknowledge and agree that our use of your User Content will not result in any injury to you or to any person you authorized to act on your behalf.

You represent and warrant that: (i) you own the User Content edited and adjusted by you on or through BioEpisode or otherwise have the right to grant the rights and licenses set forth in these Terms; (ii) you agree to pay for all royalties, fees, and any other monies owed by reason of the User Content you intend to edit and adjust on or through BioEpisode and approve to us that any usage of third-party User Content is otherwise cleared by you with the respective rightsholder; (iii) in case the User Content depicts third parties, you have received all the necessary consents from them to upload it to BioEpisode; and (iv) you have the legal right and capacity to enter into these Terms in your jurisdiction.

You must not upload, edit, create, store or share any User Content that violates these Terms or to which you do not have all the rights necessary to grant us the Company License described above. You, furthermore, agree to indemnify, defend and hold BioEpisode harmless for any unauthorized use of third-party User Content you might commit (whether intentionally or unintentionally) in accordance with Section 11 “Indemnification” of these Terms.

You acknowledge that BioEpisode is supported by advertising revenue and may display advertisements and promotions, and you hereby agree that we may place such advertisements and promotions on BioEpisode or in conjunction with your User Content. The manner, mode and extent of such advertisements and promotions are subject to change without specific notice to you. We will not be liable to you for any modification, suspension or discontinuation of BioEpisode, or the loss of any User Content, if this loss occurs outside of our control (e.g., due to a security breach). However, we hereby commit to informing you of such security incident in accordance with our Privacy Policy (and its Section 8, “Data Security”).

PROHIBITED CONDUCT AND CONTENT

Your Use of BioEpisode.

BioEpisode gives you the ability to use AI as a tool to create User Content, the same way as you would use any other image creation tools or applications.
You hold all of the rights to the User Content you generate through our AI.
You are the one to decide how to use the generated User Content further. Please, therefore, read these Section 6 restrictions carefully.
In particular, you are responsible to ensure that the way you are using the User Content you have generated is not breaking any laws, such as privacy and intellectual property laws, and that such use is not obscene, pornographic, or harmful, and doesn’t spread harmful misinformation.
If you are unsure that your intended use of the generated User Content would be legal, we advise you to err on the side of caution, especially if for commercial purposes.
However, we restrict its use for sale or to the benefit of any third party or in any manner not permitted by these Terms.

General rules. You will not violate any applicable contract, intellectual property law, any other applicable law or other third-party rights (including the Company rights) or commit a tort, and you are solely responsible for your conduct while Using BioEpisode. You represent, warrant and agree that you will not Use BioEpisode by uploading the User Content or otherwise (all of the following conduct includes any attempts to perform any of the following):

To engage in any harmful, fraudulent, deceptive, harassing, threatening, intimidating, predatory, defamatory, obscene, stalking or otherwise objectionable conduct.
For sale or to the benefit of any third party or in any manner not permitted by these Terms.
In any manner that could interfere with, disrupt, negatively affect or inhibit other Users from fully enjoying BioEpisode or that could damage, disable, overburden or impair the functioning of BioEpisode in any manner.
To decipher, decompile, disassemble or reverse engineer any aspect of BioEpisode (such as the source code or non-literal aspects (such as the underlying structure, sequence, organization, file formats, non-public APIs, ideas or algorithms), do anything that might discover the source code, bypass or circumvent measures employed to prevent or limit your access to any part of BioEpisode.
To circumvent any content-filtering techniques we employ or to access any feature or area of BioEpisode that you are not authorized to access.
To develop or to use any third-party applications that interact with BioEpisode without our prior written consent, including any scripts designed to scrape or extract data from BioEpisode.
To display, mirror or frame BioEpisode, or any individual element within BioEpisode, the Company’s name, any Company trademark, logo or other proprietary information without our express written consent.
To use any meta tags or other hidden text or metadata utilizing the Company’s trademark, logo URL, product or services name without our express written consent.
To gain unauthorized access to, interfere with, damage, or disrupt any server, computer or database connected to BioEpisode.
To copy, modify, host, stream, sublicense, or resell BioEpisode.
For any illegal or unauthorized purpose, or engage in, encourage or promote any activity that violates these Terms.
To place an advertisement of any products or services in BioEpisode except with our prior written approval.
To violate any applicable law or regulation.
To encourage, assist or enable any other party to do any of the foregoing.

You may only share the User Content that is non-confidential and that you have all necessary rights to disclose. You may not upload, edit, create, store or share any User Content that:

Is unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory or fraudulent.
Would constitute, encourage or provide instructions for a criminal offense, violate the rights of any person or otherwise create liability or violate any local, state, national or international law.
Sexualizes other people. Including minors, or that is intended to facilitate inappropriate interactions with minors, other users or the public.
May infringe, misappropriate or violate any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any person.
Contains any private or personal information of any person without such person’s consent.
Contains any viruses, corrupted data or other harmful, disruptive or destructive files or content.
Is, in our sole judgment, objectionable or that restricts or inhibits any other person from Using or enjoying BioEpisode, or that may expose us or others to any harm or liability of any type.

You further represent, warrant and agree that you will not Use BioEpisode in the following ways:

In any way that violates any applicable national, federal, state, local or international law or regulation;
For the purpose of exploiting, harming or attempting to exploit or harm minors in any way;
To generate or disseminate verifiably false information and/or content with the purpose of harming others;
To generate or disseminate personal identifiable information that can be used to harm an individual;
To defame, disparage or otherwise harass others;
For fully automated decision making that adversely impacts an individual’s legal rights or otherwise creates or modifies a binding, enforceable obligation;
For any use intended to or which has the effect of discriminating against or harming individuals or groups based on online or offline social behavior or known or predicted personal or personality characteristics;
To exploit any of the vulnerabilities of a specific group of persons based on their age, social, physical or mental characteristics, in order to materially distort the behavior of a person pertaining to that group in a manner that causes or is likely to cause that person or another person physical or psychological harm;
For any use intended to or which has the effect of discriminating against individuals or groups based on legally protected characteristics or categories;
To provide medical advice and medical results interpretation; or
To generate or disseminate information for the purpose to be used for administration of justice, law enforcement, immigration or asylum processes, such as predicting an individual will commit fraud/crime commitment (e.g., by text profiling, drawing causal relationships between assertions made in documents, indiscriminate and arbitrarily targeted use).

You represent, warrant and agree that you will not Use our service in any way that violates any of the following usage policies:

For any illegal activity;
To generate or disseminate any Child Sexual Abuse Material or any content that exploits or harms children;
To generate or disseminate hateful, harassing, or violent content, including content that expresses, incites, or promotes hate based on identity, content that intends to harass, threaten, or bully an individual, or content that promotes or glorifies violence or celebrates the suffering or humiliation of others;
To generate or disseminate content that attempts to generate code that is designed to disrupt, damage, or gain unauthorized access to a computer system;
For any activity that has substantial risk of physical harm, including weapons development, military and warfare, management or operation of critical infrastructure in energy, transportation, and water, or the generation or dissemination of content that promotes, encourages, or depicts acts of self-harm, such as suicide, cutting, and eating disorders;
For any activity that has substantial risk of economic harm, including multi-level marketing; gambling, payday lending, automated determinations of eligibility for credit, employment, educational institutions, or public assistance services;
For any fraudulent or deceptive activity, including scams, coordinated inauthentic behavior, plagiarism, academic dishonesty, astroturfing, such as fake grassroots support or fake review generation, disinformation, spam, or pseudo-pharmaceuticals; or
To generate or disseminate adult content, including content meant to arouse sexual excitement, such as the description of sexual activity, or that promotes sexual services (excluding sex education and wellness), erotic chat, or pornography.

You further agree to comply with OpenAI’s usage policies, which are incorporated herein by reference. See https://openai.com/policies/usage-policies.

We have the right to monitor your Use of BioEpisode to ensure compliance with these Terms, and to comply with applicable law or other legal requirements. We have the right to investigate violations of these Terms or conduct that affects BioEpisode. We may also consult and cooperate with law enforcement authorities to prosecute Users who violate the applicable law.

We reserve the right to, in our discretion and at any time, suspend or discontinue BioEpisode, introduce new features or impose limitations on certain features, or restrict access to BioEpisode.

LIMITED LICENSE; COPYRIGHT AND TRADEMARK

The BioEpisode Content (and intellectual property rights in or to any items of the BioEpisode Content) is owned by us or licensed to us and are protected under both United States and foreign laws. Except as explicitly stated in these Terms, we and our licensors, as applicable, reserve all rights, title and interests (including without limitation all intellectual rights) in and to BioEpisode and the BioEpisode Content. Your use of the BioEpisode Content shall be always subject to these Terms and, if applicable, additional terms and conditions that we may communicate to you from time to time, such as terms and conditions from our licensors (such additional terms, "Supplemental Terms"). Such Supplemental Terms are hereby incorporated into these Terms by reference. To the extent of any conflict or inconsistency between these Terms and Supplemental Terms the latter shall govern. You are hereby granted a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to Use BioEpisode and the BioEpisode Content for your own personal use (“User License”); however, such User License is subject to these Terms and (if applicable) the Supplemental Terms and does not include any right to: (i) sell, resell or commercially use BioEpisode or the BioEpisode Content; (ii) copy, reproduce, distribute, publicly perform or publicly display the BioEpisode Content, except as expressly permitted by us or our licensors; (iii) modify the BioEpisode Content, remove any proprietary rights notices or markings, or otherwise make any derivative uses of BioEpisode or the BioEpisode Content, except as expressly set forth in these Terms and the Supplemental Terms; (iv) use any data mining, robots or similar data gathering or extraction methods; or (v) Use BioEpisode or the BioEpisode Content other than as expressly provided in these Terms and the Supplemental Terms. Any Use of BioEpisode or the BioEpisode Content other than as specifically authorized herein, without our prior written permission, is strictly prohibited and will terminate the User License granted under these Terms and (if applicable) the Supplemental Terms. You will not remove, alter or conceal any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the BioEpisode Content.

VIRTUAL GOODS AND SUBSCRIPTIONS

Some functionalities and features of the App are free of charge. We also offer subscription plans that provide access to enhanced services and additional features for a fee (“Purchased Content”).

You may only use the Purchased Content if you are over 18 years old (or of age of legal majority where you live, if different), and only on a limited, personal, non-transferable, non-sublicensable and revocable basis.

You may purchase the Purchased Content through a third party, such as Apple App Store or Google Play. If you purchase the Purchased Content from a third party, separate terms and conditions with such third party in addition to these terms may apply to your access to BioEpisode.

Your payment to the third party through which you purchased the Purchased Content will automatically renew and continue until terminated. You must cancel your subscription before it renews to avoid paying the subscription fees for the next billing period. We reserve the right to modify, terminate, or otherwise amend the subscription plans we offer from time to time.

Please contact the third party (Apple App Store or Google Play support) regarding any refunds or to manage your Purchased Content.

We are unable to view, access, or modify any financial transactions from Apple (as defined below) or Google LLC in-app subscriptions for security and privacy reasons. Instead, we would ask that you reach out to the appropriate support team of Apple or Google LLC in relation to your subscription to request any refunds.

You can cancel your Purchased Content by signing into your account and following the instructions for canceling your subscription.

If made via a Google in-app subscription or purchase learn more about refunds from Google Play here.

You can request a refund for an Apple in-app subscription or purchase by following the guidance here.

NOTWITHSTANDING ANYTHING TO THE CONTRARY HEREIN AND SUBJECT TO MANDATORY LEGISLATION, YOU ACKNOWLEDGE THAT WE ARE NOT REQUIRED TO PROVIDE A REFUND FOR THE PURCHASED CONTENT FOR ANY REASON, AND THAT YOU WILL NOT RECEIVE MONEY OR OTHER COMPENSATION FOR THE UNUSED PURCHASED CONTENT, WHETHER YOUR LOSS WAS VOLUNTARY OR INVOLUNTARY.

COPYRIGHT INFRINGEMENT

It is our policy to respect the legitimate rights of copyright owners, and we will respond to notices of alleged copyright infringement that comply with applicable law. If you believe that any text, graphics, photos, audio, music, videos or other materials or works, including any User Content, uploaded, downloaded or appearing on BioEpisode have been copied in a way that constitutes copyright infringement, you may request removal of that User Content (or access to it) from BioEpisode by submitting a written notification to our copyright agent designated below.

In accordance with the Digital Millennium Copyright Act (17 U.S.C. § 512) ("DMCA"), such written notice ("DMCA Notice") must include substantially the following:

Your physical or electronic signature as the copyright owner or as a person authorized to act on behalf of the owner of an exclusive right that has allegedly been infringed.
Identification of the copyrighted work claimed to have been infringed or, if the claim involves multiple works (User Content) presented on BioEpisode, a representative list of such works.
Identification of the User Content that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate that User Content on BioEpisode (including the provision of links thereto).
Information reasonably sufficient to permit us to contact you, such as your name and email address, postal address, and telephone number.
A statement that you have a good faith belief that use of the work in the manner complained of is not authorized by you as the copyright owner, its agent, or the law.
A statement by you, made under penalty of perjury, that the information in your notice is accurate, and that you are the copyright owner or authorized to act on the copyright owner’s behalf.

Our designated Copyright Agent to receive the DMCA Notices is:

Designated Agent: Jacky Huang, BioEpisode PTE. LTD.

Address of Agent: 10 Anson Road, #22-02 International Plaza, Singapore 079903

Email: team@tickboom.ai (please quote “BioEpisode” in your email title)

If you fail to comply with any of the above requirements to the DMCA Notice, your DMCA Notice may not be effective and, therefore, will be disregarded and not enforced by us. This does not preclude you from sending a follow-up DMCA notice on the same matter.

Please be aware that if you knowingly materially misrepresent that any material, including User Content, or activity within BioEpisode is infringing your copyright or the copyright of a person that you know, you may be held liable for damages (including costs and attorneys’ fees) under Section 512(f) of the DMCA.

If we become aware that any of our Users have repeatedly infringed copyrights, we will take reasonable steps to disable access to BioEpisode for such Users.

FEEDBACK

We welcome any your feedback, questions, comments, suggestions, ideas, original or creative materials or other information you submit about us or BioEpisode (collectively, “Feedback”). You can submit Feedback by using “Send Feedback“ button in BioEpisode settings (or by contacting us at feedback@tickboom.ai or otherwise; for additional contact details please see Section 22 of these Terms “How to Contact Us”) or via reviews in Apple App Store or Google Play. Your Feedback is non-confidential and will become our sole property once submitted to us. We will own exclusive rights, including, without limitation, all intellectual property rights, in and to your Feedback and will be entitled to the unrestricted use and dissemination of your Feedback for any purpose, commercial or otherwise, without acknowledgment or compensation to you. You also have the right to amend and supplement your Feedback to us, which we will consider providing to other users about BioEpisode’s user experience. If we decide to make your Feedback public, we will not use any of your personal data, unless you explicitly consent to it.

INDEMNIFICATION

To the fullest extent permitted by applicable law, you will indemnify, defend, and hold harmless us and each of our respective officers, directors, agents, partners and employees (individually and collectively, “Company Parties”) from and against any loss, liability, claim, demand, damages, expenses or costs (“Claims”) arising out of or related to (i) your Use of BioEpisode; (ii) your User Content or Feedback; (iii) your violation of these Terms; (iv) your violation, misappropriation or infringement of any rights of another (including intellectual property rights or privacy rights); and (v) your conduct in connection with BioEpisode. You agree to promptly notify the Company Parties of any third-party Claims, cooperate with the Company Parties in defending such Claims and pay all fees, costs and expenses associated with defending such Claims (including, but not limited to, attorneys’ fees). You also agree that the Company Parties will have control of the defense or settlement of any third-party Claims. This indemnity is in addition to, and not in lieu of, any other indemnities set forth in a written agreement between you and us or the other Company Parties.

DISCLAIMERS

We do not control, endorse or take responsibility for any User Content (and its loss) or third-party content available on or linked to BioEpisode. You acknowledge sole responsibility for and assume all risk arising from your use of any third-party websites or resources.

Your Use of BioEpisode is at your sole risk. BioEpisode is provided “as is” and “as available” without warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. In addition, we do not represent or warrant that BioEpisode is accurate, complete, reliable, current, error-free or free of viruses or harmful components. You assume the entire risk as to the quality and performance of BioEpisode within your Use.

We do not and cannot moderate User Content. By agreeing to these Terms and/or purchasing a subscription, you agree to the above disclaimer and waive any claims against us due to the generated User Content. In case you find any Content offensive or otherwise unacceptable, please let us know by reaching out to us at team@tickboom.ai (please quote “BioEpisode” in your email title). For additional contact information, please, see Section 22 of these Terms “How to Contact Us”).

LIMITATION OF LIABILITY

THE COMPANY AND THE OTHER COMPANY PARTIES WILL NOT BE LIABLE TO YOU UNDER ANY THEORY OF LIABILITY FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, PUNITIVE OR SPECIAL DAMAGES OR LOST PROFITS, INCLUDING, WITHOUT LIMITATION, ANY DAMAGES RESULTING FROM LOSS OF USE, DIARY ENTRIES, DATA, OR GOODWILL, WHETHER OR NOT THE COMPANY OR ANY OTHER COMPANY PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY DAMAGES FOR PERSONAL OR BODILY INJURY OR EMOTIONAL DISTRESS ARISING OUT OF OR IN CONNECTION WITH THE TERMS, OR FROM ANY COMMUNICATIONS, INTERACTIONS OR MEETINGS WITH OTHER USERS OF BIOEPISODE, ON ANY THEORY OF LIABILITY, RESULTING FROM: (1) THE USE OR INABILITY TO USE BIOEPISODE OR ANY SERVICE INTERRUPTION, COMPUTER DAMAGE OR SYSTEM FAILURE; (2) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED FOR TRANSACTIONS ENTERED INTO THROUGH BIOEPISODE; (3) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (4) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON BIOEPISODE; OR (5) ANY OTHER MATTER RELATED TO BIOEPISODE, WHETHER BASED ON WARRANTY, COPYRIGHT, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR ANY OTHER LEGAL THEORY.

The total liability of the Company and the other Company Parties, for any claim arising out of or relating to these Terms or BioEpisode, regardless of the form of the action, is limited to the amount paid, if any, by you to Use BioEpisode. In no event will the Company’s total liability arising out of or in connection with these Terms or from the Use of or inability to Use BioEpisode exceed the amounts you have paid to Use BioEpisode or ten ($10) U.S. dollars, if you have not had any payment obligations to the Company, as applicable. The exclusion and limitations of damages set forth above are fundamental elements of the basis of the bargain between the Company and you.

The limitations set forth in this Section will not limit or exclude liability for fraud or intentional misconduct of the Company or the other Company Parties or for any other matters in which liability cannot be excluded or limited under applicable law. Additionally, some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.

RELEASE

To the fullest extent permitted by applicable law, you release the Company and the other Company Parties from responsibility, liability, claims, demands, and/or damages (actual and consequential) of every kind and nature, known and unknown (including, but not limited to, claims of negligence), arising out of or related to disputes between the Users and the acts or omissions of third parties. You expressly waive any rights you may have under California Civil Code § 1542 as well as any other statute or common law principles that would otherwise limit the coverage of this release to include only those claims which you may know or suspect to exist in your favor at the time of agreeing to this release.

DISPUTE RESOLUTION; BINDING ARBITRATION

Please read the following Section carefully because it requires you to arbitrate certain disputes and claims with the Company and limits the manner in which you can seek relief from us.

Except for small claims disputes in which you or the Company seek to bring an individual action in small claims court located in the county of your billing address or disputes in which you or the Company seeks injunctive or other equitable relief for the alleged unlawful use of intellectual property, you and the Company waive your rights to a jury trial and to have any dispute arising out of or related to these Terms or BioEpisode resolved in court. Instead, all disputes arising out of or relating to these Terms or BioEpisode will be resolved through confidential binding arbitration held in Singapore in accordance with the Arbitration Rules of the Singapore International Arbitration Centre (“SIAC Rules”), which are hereby incorporated by reference. The seat of such arbitration shall be Singapore and all proceedings shall be conducted in the English language. Any arbitration commenced pursuant to this Section shall be conducted in accordance with the Expedited Procedure set out in Rule 5 of the SIAC Rules. The Tribunal shall consist of one arbitrator to be appointed by the President of the Court of Arbitration of the Singapore International Arbitration Centre (“SIAC”). The award rendered by the arbitrator shall, in addition to dealing with the merits of the case, fix the costs of the arbitration and decide which of the parties shall bear such costs or in what proportions such costs shall be borne by the parties hereto. The award rendered by the arbitrator or arbitrators shall be final, conclusive, and binding on all parties to this Section 15 Agreement and shall be subject to execution and enforcement in any court of competent jurisdiction.

You either acknowledge and agree that you have read and understand the SIAC Rules or waive your opportunity to read the SIAC Rules and any claim that such rules of SIAC are unfair or should not apply for any reason.

ANY ARBITRATION UNDER THESE TERMS BY EITHER YOU OR US WILL ONLY BE ON AN INDIVIDUAL BASIS; CLASS ARBITRATIONS, CLASS ACTIONS, REPRESENTATIVE ACTIONS, AND CONSOLIDATION WITH OTHER ARBITRATIONS ARE NOT PERMITTED. YOU WAIVE ANY RIGHT TO HAVE YOUR CASE DECIDED BY A JURY AND YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION AGAINST US.

You and the Company agree that the enforceability of this Section 15 will be substantively and procedurally governed by the International Arbitration Act of Singapore (the “Act”), to the maximum extent permitted by applicable law. As limited by the Act, these Terms and the SIAC Rules, the arbitrator will have exclusive authority to make all procedural and substantive decisions regarding any dispute and to grant any remedy that would otherwise be available in court; provided, however, that the arbitrator does not have the authority to conduct a class arbitration or a representative action, which is prohibited by these Terms. The arbitrator may only conduct an individual arbitration and may not consolidate more than one individual’s claims, preside over any type of class or representative proceeding or preside over any proceeding involving more than one individual. You and the Company agree that for any arbitration you initiate, you will pay the filing fee, and the Company will pay the remaining SIAC fees and costs, subject to any reallocation thereof pursuant to the arbitral award. For any arbitration initiated by the Company, the Company will pay all SIAC fees and costs, subject to any reallocation thereof pursuant to the arbitral award.

ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS OR TICKBOOM MUST BE FILED WITHIN ONE YEAR AFTER SUCH CLAIM AROSE; OTHERWISE, THE CLAIM IS PERMANENTLY BARRED, WHICH MEANS THAT YOU AND THE COMPANY WILL NOT HAVE THE RIGHT TO ASSERT THE CLAIM.

You have the right to opt out of binding arbitration within 30 days of the date you first accepted the terms of this Section 15 by notifying the Company in writing. The notification must be sent to: opt-out@tickboom.ai (please quote “BioEpisode” in your email title):

In order to be effective, the opt-out notice must include your full name and clearly indicate your intent to opt out of binding arbitration. By opting out of binding arbitration, you are agreeing to resolve Disputes in accordance with Section 16.

GOVERNING LAW AND VENUE

These Terms and your Use of BioEpisode will be governed by, construed and enforced in accordance with the laws of Singapore, without regard to conflict of law rules or principles (whether of Singapore or any other jurisdiction) that would cause the App of the laws of any other jurisdiction. However, some countries (including those in the European Union) have laws that require agreements to be governed by the local laws of the user's country. This paragraph doesn’t override those laws.

Any dispute between you and the Company that is not subject to arbitration will be resolved in the courts of Singapore.

CHANGES TO THESE TERMS

We may update these Terms from time to time. If we make changes, we will post the amended Terms and update the “Effective Date” above. In case we make substantial changes to the Terms (including the changes which might affect your rights), we will always notify you via in-app consent, email, or any other means of communication we may deem fit. If you do not agree to the amended terms, you must stop Using BioEpisode. Your continued Use of BioEpisode after we provide the notice will imply your acceptance of those changes.

ELECTRONIC COMMUNICATIONS

By Using BioEpisode, you also agree to receive electronic communications from us, including via email, push notifications and by posting notices on BioEpisode. Communications between you and us may take place via electronic means, whether you Use BioEpisode or send us emails, or whether we post notices on BioEpisode or communicate with you via email. These communications may include notices about BioEpisode and the Purchased Content and are part of your relationship with us. For contractual purposes, you: (i) consent to receive communications from us in an electronic form; and (ii) agree that all terms and conditions, agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications would satisfy if it were to be in writing. The foregoing does not affect your statutory rights. Communications from us and our affiliated companies may include but are not limited to operational communications concerning your Account or the Use of BioEpisode (e.g., technical and security notices, updates to the Privacy Policy and Terms), and updates concerning new and existing features (e.g., changes/updates to features of BioEpisode and their scope, prices of in-app subscriptions).

You may opt-out of receiving promotional emails from us at any time through any of the following methods:

by following the opt-out links in any promotional email sent to you; or
through BioEpisode settings on your mobile device; or
by contacting us at any time at team@tickboom.ai (please quote “BioEpisode” in your email title) or using other contact details in “How to Contact Us” Section of these Terms.

You may opt-out of push notifications by changing the settings on your mobile device.

TERMINATION

We reserve the right, without notice and in our sole discretion, to terminate your right to Use BioEpisode. We are not responsible for any loss or harm related to your inability to Use BioEpisode. Upon any termination, discontinuation or cancellation of BioEpisode, all provisions of these Terms, which by their nature should survive, will survive, including without limitation, ownership provisions, warranty disclaimers, limitations of liability and dispute resolution provisions.

EXPORT AND ECONOMIC SANCTIONS CONTROL

The App and artificial intelligence may be subject to export and re-export control laws and regulations, including the Export Administration Regulations (“EAR”) maintained by the U.S. Department of Commerce, trade and economic sanctions maintained by the Treasury Department’s Office of Foreign Assets Control (“OFAC”), and the International Traffic in Arms Regulations (“ITAR”) maintained by the Department of State. You represent and warrant that you are (1) not located in any country or region that is subject to a U.S. government embargo, and (2) are not a denied party as specified in the regulations listed above.

You agree to comply with all U.S. and foreign export laws and regulations to ensure that neither the App nor any technical data related thereto, nor any direct product or products derived from or based on such technology received from BioEpisode under these Terms of Use, is exported or re-exported directly or indirectly in violation of, or used for any purposes prohibited by, such laws and regulations.

ADDITIONAL TERMS APPLICABLE TO IOS DEVICES

The following terms apply if you Use BioEpisode on any device that contains the iOS mobile operating system (“App”) developed by Apple Inc. (“Apple”).

You acknowledge that these Terms are concluded solely between you, and not with Apple, and us, not Apple. We are solely responsible for the App and the content thereof. You further acknowledge that the usage rules for the App are subject to any additional restrictions set forth in the usage rules for the Apple App Store terms of service as of the date you download the App, and in the event of any conflict, the usage rules in the Apple App Store shall govern if they are more restrictive. You acknowledge and agree that you have had the opportunity to review the Apple usage rules.
Scope of License.The license granted to you is limited to a non-transferable license to use the App on any iPhone, iPod touch or iPad that you own or control as permitted by the Apple usage rules set forth in the Apple App Store terms of service.
Maintenance and Support.You and we acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the App.
You acknowledge that Apple is not responsible for any product warranties, whether express or implied by law, with respect to the App. In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price, if any, paid to Apple for the App by you; and to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the App. You and the Company acknowledge that to the extent that there are any applicable warranties, any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any such applicable warranty would be the sole responsibility of the Company. However, you understand and agree that in accordance with these Terms, the Company has disclaimed all warranties of any kind with respect to the App, and therefore, there are no warranties applicable to the App.
Product Claims. You and the Company acknowledge that as between Apple and the Company, the Company, not Apple, is responsible for addressing any claims relating to the App or your possession and/or use of the App, including, but not limited to (i) product liability claims, (ii) any claim that the App fails to conform to any applicable legal or regulatory requirement, and (iii) claims arising under consumer protection or similar legislation.
Intellectual Property Rights.You and the Company acknowledge that, in the event of any third-party claim that the App or your possession and use of the App infringe third party’s intellectual property rights, the Company, and not Apple, will be solely responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim to the extent required under these Terms.
Legal Compliance.You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country, and (ii) you are not listed on any U.S. Government list of prohibited or restricted persons.
Developer Name and Address. Any questions, complaints or claims with respect to the App should be directed to:

TICKBOOM PTE. LTD.

10 Anson Road

#22-02 International Plaza

Singapore 079903

team@tickboom.ai (please quote “BioEpisode” in your email title)

Third-Party Terms of Agreement.You agree to comply with any applicable third-party terms when using the App.
Third-Party Beneficiary. You and the Company acknowledge and agree that Apple, and Apple’s subsidiaries, are third-party beneficiaries of these Terms, and that, upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary thereof).

HOW TO CONTACT US

If you have any questions, complaints or claims with respect to these Terms or BioEpisode, please contact us via email at team@tickboom.ai (please quote “BioEpisode” in your email title) or our mailing address:

TICKBOOM PTE. LTD.

10 Anson Road

#22-02 International Plaza

Singapore 079903

MISCELLANEOUS

These Terms constitute the entire agreement between you and us relating to BioEpisode and your Use of BioEpisode, and these Terms supersede and replace any and all prior oral or written understandings or agreements between the Company and you relating to BioEpisode and your Use of BioEpisode.
The language of these Terms is the English language only.
You hereby irrevocably waive any law applicable to you requiring that these Terms shall be localized to meet your language (as well as any other localization requirements) or requiring a delivery or retention of non-electronic records.
The failure of us to exercise or enforce any right or provision of these Terms will not operate as a waiver of such right or provision. The waiver of such right or provision will be effective only if in writing and signed by a duly authorized representative of the Company.
Except as expressly set forth in these Terms, the exercise by either party of any of its remedies under these Terms will be without prejudice to its other remedies under these Terms or otherwise.
If any provision of these Terms is held invalid and unenforceable (either by an arbitrator appointed pursuant to the terms of the Dispute Resolution; Binding Arbitration Section above or by court of competent jurisdiction), that provision will be enforceable to the maximum extent permissible, and the other provisions of these Terms will remain in full force and effect. The Section titles in these Terms are for convenience only and have no legal or contractual effect.
Except as otherwise provided herein, these Terms are intended solely for the benefit of you and the Company and are not intended to confer third party beneficiary rights upon any other person or entity.
You may not assign or transfer your rights under these Terms, by operation of law or otherwise, without our prior written consent. Any attempt by you to assign or transfer your rights under these Terms, without such consent, will be null and of no effect. We may freely assign or transfer our rights and obligations under these Terms without restriction. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties, their successors and permitted assigns.